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All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive an email confirmation with your tracking number as soon as your package ships.
While most packages arrive on the earlier end, please allow extra time during peak periods (holidays, sales events).
Once your order ships, you'll receive an email with a tracking number. Please allow up to 48 hours for tracking information to become active. You can also check your order status anytime on our Track Your Order page.
If your package is confirmed lost by the carrier, contact us at contact@tryslova.com and we'll work with you to resolve it.
Our support team is here to help. Email us at contact@tryslova.com and we'll get back to you as quickly as we can.
